Return and Refund Policy​

 

Thank you for shopping at Ex-pent. If you are not entirely satisfied with your purchase, we're here to help.

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Returns

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You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you need to have the receipt or proof of purchase.

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Exchanges​

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We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an e-mail at support@ex-pent.com.

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Refunds

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Once we receive your returned item, we will inspect it and notify you that we have received it. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

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Contact Us

If you have any questions on how to return your item to us, please feel free to contact us at support@ex-pent.com.