Privacy Policy

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At Ex-pent, we value the privacy of our customers who visit and use our website, ex-pent.com. This policy is intended to inform you about the personal data we collect using the Wix platform.

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1. Personal Data Collected

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Based on the transactions you carry out on our website, we collect the following personal data:

• Information You Provide Directly: Information such as your name, surname, email address, phone number, and delivery and billing address, which you provide during registration and checkout.

• Automatically Collected Information: When you visit the site, some data is automatically collected by the Wix platform. This includes your IP address, the type of device you use, browser information, pages you visit, and the time you spend on the site.

• Payment Information: Your credit card and other payment information are processed by Wix's PCI DSS compliant, secure payment providers. At Ex-pent, we do not store this financial information on our servers.

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2. Purpose of Use

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The collected data is used solely for the following purposes:

• To process your orders and ensure their delivery.

• To respond to your customer service inquiries.

• To personalize and improve your site experience.

• To inform you about special campaigns and promotions (only with your consent).

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3. Sharing of Personal Data

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Your personal data is not shared with third parties except when necessary to provide our services and for legal obligations. These parties include:

• Wix Platform: Wix.com, which provides the website's infrastructure, processes the necessary data for the platform's operation.

• Payment Providers: Relevant financial institutions to securely process your payments.

• Shipping Companies: Your address and contact information are shared with shipping companies to deliver your orders.

• Legal Requirements: Your information may be shared with official authorities when required by law.

 

4. Use of Cookies

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At ex-pent.com, we use cookies to operate site functions, enhance the user experience, and analyze site traffic. For more detailed information on the cookies used by Wix, you can review Wix's cookie policies.

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5. Data Subject Rights

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In accordance with the Turkish Personal Data Protection Law (KVKK), as a data subject, you have the following rights:

• To learn whether your personal data is being processed.

• To request information if your personal data has been processed.

• To learn the purpose of the processing and whether the data is used for that purpose.

• To request the correction of incomplete or inaccurate data and to have this correction reported to third parties to whom the data was transferred.

• To request the deletion or destruction of your data under the conditions specified by law.

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6. Contact

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If you have any questions regarding our privacy policy or wish to exercise your rights mentioned above, you can contact us at support@ex-pent.com.

 

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